For players aged 21+

Responsible Gambling —
Stay Safe, Stay Informed

7bet believes that the enjoyment of entertainment is complete only when it stays within limits. The protection of every player is our highest priority — which is why we are committed to keeping you informed and safe.

21+ age limit mandatory
Self-exclusion available
24/7 support centre
Professional counselling service

Gambling is for entertainment, not a source of income

Welcome to 7bet. Casino games, slots, and cricket betting are activities designed primarily for entertainment. There is no guarantee of winning in the long run, and it should not be treated as a regular source of income.

Responsible gambling is not just about tracking wins and losses — it means being aware of how you spend your time and money, maintaining relationships with family and loved ones, and seeking help when needed. Our Terms and Conditions explain your rights and responsibilities when using the platform.

We want you to play on your own terms at all times — never under pressure or when emotionally unsettled. If at any point you feel that gambling is getting out of control, contact us immediately via live chat or take a short break.

On 7bet, age is verified for every account at the time of registration. Our Privacy Policy explains how your personal information is kept secure and under what circumstances it may be shared with third parties.

21+

Age limit strictly enforced

Anyone under 21 is strictly prohibited from participating in any form of betting or casino gaming on 7bet. Where there is doubt, we may request proof of age at any time.

Tools to keep yourself protected

7bet gives you the ability to manage your own gambling behaviour. Contact us via live chat to use any of the tools below.

Set a deposit limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, it takes effect immediately.

Session time limit

Decide for yourself how long you should play in one sitting. When the session limit is reached, you will be automatically logged out or notified to take a break.

Temporary account pause

Need a break for a few days? Pause your account temporarily for anywhere from 24 hours to 30 days.

Self-Exclusion

If you need a longer break, choose self-exclusion. During this period, reactivating your account is not possible.

Review betting history

View your betting and balance history at any time. This information is very useful for understanding your own patterns.

Contact the support team

For any issue, our support team is available 24/7 via live chat or email — in both Bengali and English.

Recognise the warning signs of a problem

If any of the following apply to you or someone you know, prompt action should be taken.

  • You are spending more than your set budget and keep promising "one last time" but cannot stop.
  • You feel compelled to keep playing to win back money you have lost — known as "chasing losses".
  • You are spending more time gambling while neglecting family, friends, or work responsibilities.
  • You have a tendency to hide your gambling or understate how much you spend.
  • You are funding your bets by borrowing money or dipping into savings.
  • You feel irritable, restless, or anxious when you are not gambling.

Check in with yourself

In the past month, has anyone close to you expressed concern about your gambling habits? Have you yourself questioned how much you are gambling?

If the answer is yes, that is a positive step — recognising your own situation is the first step toward change. Our support team will help point you in the right direction.

7bet's commitments

Age verification system

Proof of age is verified at registration and, where necessary, at any subsequent stage. Accounts belonging to users under 21 are closed immediately.

Protection of minors

If minors are present on your device, keep your account logged out and your password private. If there are children in your household, we recommend using parental control software.

Clear information

RTP and odds are clearly stated for every game, so you have the right information before making a decision. Visit our FAQ section for answers to common questions.

Responsible advertising

7bet never targets minors in its advertising and does not present gambling as an easy way to get rich.

Quick response policy

Requests for self-exclusion or limit adjustments are acted on immediately upon receipt. There is no additional verification or delay in these cases.

Full support in Bengali

All responsible gambling support is provided in Bengali, so that language is never a barrier to seeking help.

Ways to get help

If you feel there is a problem, you never have to face it alone. Reaching out to family, friends, or a professional counsellor takes courage.

7bet support centre

Our support team is available 24 hours a day, 7 days a week. You can reach us in Bengali or English.

Live chat — instant response
Email support — detailed assistance
Available in both Bengali and English

Family and loved ones

Family members are often the first to notice a problem. Talk to them openly. Family support is one of the most powerful ways to recover.

Professional counselling service

Mental health professionals and counsellors are specially trained to help people overcome gambling addiction. Mental health services in Bangladesh are now much more accessible — contact a nearby hospital or private counselling centre.

Make your mental wellbeing the top priority

If you are experiencing financial or emotional stress because of gambling, let us know immediately via 7bet's live chat. Our team will help you with self-exclusion or setting limits, and will tell you where to find professional support. Remember — asking for help is a sign of awareness, not weakness.

Support available
24/7 live chat

Practical tips for safe gambling

Keep the following in mind before you start playing — it will help keep the experience enjoyable.

Set a fixed budget before you play — it should only be an amount you can afford to lose without financial difficulty.

Track your time. Long sessions reduce sound judgement — take regular breaks.

Understand the rules of a game before placing bets. Avoid large bets on games you are not familiar with.

Never bet while drinking or when you are tired — your ability to make decisions is reduced.

Do not try to "recover" losses immediately after a losing session — it makes the situation worse.

Keep your winnings safe — set aside money you have won rather than betting it again.

Questions about responsible gambling

Here are answers to some frequently asked questions about responsible gambling.

Self-exclusion is a feature that lets you block access to your own account for a set period of time. During this period, logging in or placing bets is not possible. To activate self-exclusion, contact 7bet via 24/7 live chat or email — your request will be acted on immediately upon receipt.

No. To take part in any casino or betting activity on 7bet, you must be at least 21 years old. Age is verified at registration and may be checked at any stage. Accounts belonging to users under 21 are closed immediately.

Reducing a limit takes effect immediately. However, increasing a limit is subject to a set waiting period, so that decisions are not made on impulse. This measure exists for your protection.

Change your password immediately and make sure you are logged out. If a minor has been using the account, notify our support team — we will review the account activity and take the necessary steps.

Yes, gambling addiction is a recognised mental health condition. It is not a sign of weak willpower — it can result from changes in the brain's reward system. Recovery is possible with guidance from a qualified mental health professional.

You can reach the 7bet support centre in two ways: via the site's live chat (24/7 instant response) and via email (for detailed assistance). Both channels are available in Bengali and English.